Operations Manager

Right to Care is a Johannesburg based non-profit (section 21 company),funded by USAID with a vision that all HIV-positive patients receive high quality treatment, care and support, improving their quality of life and productivity.

Position: Operations Manager

Location: Free State

Reporting to: Provincial Programme Manager

Qualifications & Experience:

  • A Diploma or undergraduate 3 year qualification in a health related field
  • A postgraduate qualification in a health or related field
  • HIV\ AIDS Management Course
  • 3 years’ experience in a health or related programme coordination capacity
  • 5 years’ experience in a management field
  • Proven project managerial experience

Key Responsibilities

  • To manage the support that RTC is providing to the Provincial DOH Programme in line with the expectations of the partnership according to the MOU

Project Management

  • Management of project delivery in the respective areas of the Province
  • Drawing  up of project plans
  • Oversee delivery of the comprehensive CCMT programme in areas supported by RtC in the Province ( this encompasses all of: prevention, ART, Wellness, Down referral, TB/HIV, Medical Male circumcision, Cervical Screening, Counselling and Testing, etc. services)
  • Conducting continuous improvement projects in the province
  • Attend provincial and District relevant meetings or delegate
  • Submit monthly reports on implementation progress to the Province Programme Manager or delegated
  • Facilitate drawing up of monthly work plans based on quarterly plans as identified in conjunction with DoH
  • Verify data management and monthly reporting for DORA and USAID

HR and Staff development

  • Manage coordination of staff training needs in areas of support
  • Draw up strategies that utilize existing staff in areas of support
  • Support all staff in implementing support measures for staff development
  • Bimonthly job analysis to ensure appropriate staff is recruited and retained
  • Manage team building efforts that ensure the team and site management work together to ensure programmes success
  • Work with the Regional Training Centre Officials from Department of Health to develop joint training plan


  • Manage proper link between all staff and site management at all times
  • Assist in and clarify proper lines of communication between all RtC staff and DOH
  • Manage and facilitate open lines of communication between supported sites and RtC Programme Management

Monitoring and Evaluation

  • Manage the submission of reports from program leads and ensure deadlines are met
  • Manage provision and monitoring of accurate data for progress towards achievement of set area targets
  • Ensure regular feedback on data submission and that data gaps are addressed timeously and appropriately
  • Accurate data reporting and monitoring

Administration and Financial Management

  • Management of area programme needs within  available budget
  • Management of projects within USAID funding control
  • Ensure ongoing asset management
  • Draw up site budget plans

Technical and behavioural Skills

  • Initiating action                             
  • Ability to fulfil a managerial role
  • Decision-making                           
  • Professional Knowledge and Skill
  • Conceptual skills                           
  • Respect to patient’s confidentiality
  • Collaboration
  • Delegation and follow up
  • Human skills     
  • Leadership and strong managerial skills

Interested applicants must submit their CV, a copy of their ID and qualifications and letter of motivation by:

E-mailing:  nomthandazo.hlatshwayo@righttocare.org

Fax number: 086 433 2646

Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful, we nonetheless want to thank you for your interest shown in our organization.  Right to Care web-site.

Closing date:         22 October 2014 at 16h00

Due to the urgency of filling this position it will be advertised internally and externally.

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